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Accessibility statement for suffolk.ac.uk

This accessibility statement applies to www.suffolk.ac.uk

«Ƶ uses Google Classroom as its virtual learning environment, Google have provided their own Accessibility Conformance Report for this platform which is .

This website is run by «Ƶ.

A user keyboard navigating a zoomed version of the «Ƶ website on a laptop.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

email website@suffolk.ac.uk
call 01473 382574
We’ll consider your request and get back to you in 14 days.

If you cannot view the map on our ‘contact us’ page, call or email us info@suffolk.ac.uk for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Craig Shimmon (Head of Marketing) on 01473 382200 or email website@suffolk.ac.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, .

Contacting us by phone or visiting us in person

Some of our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us here.

Technical information about this website’s accessibility

«Ƶ is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to non-compliances listed below.

Non-accessible Content – non compliance with regulations

The content listed below is non-accessible for the following reasons.


The videos are hosted on YouTube to ensure good quality video across multiple platforms.

The closed captions are generated by YouTube and by default are turned off. These must be controlled by the YouTube control buttons embedded in the player on this site.

PDFs and other documents

Some of our PDFs and Word documents are essential to providing information about our services. For example our Policies, Reports and Statements. By September 2024, we plan to either fix these or replace them with accessible PDF documents.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Content that’s not within the scope of the accessibility regulations

  • Live video – We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
  • Third-party content – / / / / / are not within the scope of this accessibility statement

What we’re doing to improve accessibility

Our accessibility roadmap shows how and when we plan to improve and monitor accessibility on this website.

Preparation of this accessibility statement

This statement was prepared on Monday 20th March 2023 It was last reviewed on Monday 20th March 2023.

This website was last tested on Monday 22nd March 2023. The test was carried out by the internal marketing team at «Ƶ.

We used this approach to deciding on a sample of pages to test: We used tested the most popular landing pages on the site as well as a range of page types using Deque Axe Devtools, RAMP, WAVE Evaluation Tool and ChromeVox.